Mobile Number Portability, in short, MNP enables a consumer to change his mobile operator without changing his number. This is available in many countries across the world and was introduced in India from 20th of January 2011. The feature also enables porting from postpaid numbers of one network to prepaid/postpaid of another.
To shift your mobile number from one operator to another, a customer shall send PORT <your Mobile Number> to 1900. You will receive a unique alphanumeric UPC (Unique Porting Code) as a SMS from 1901 giving 8 digit alpha-numeric Unique Porting Code (UPC) and UPC expiry date in MM/DD/YYYY format. Visit the office of your new mobile operator and give them this UPC Code.
However, there are a few catches to this. Mobile numbers can be ported only when they meet the basic criteria:
1. There should be no outstanding bills or negative balance(in case of prepaid).
2. It should not be a bundled pack. Some bundled pack numbers cannot be ported.
3. Porting is intra circle. This means you cannot port a Mumbai based number to Delhi.
4. You must remain 90 days within the same network before you can ask for port.
5. There should not be a name / ownership transfer request in progress.
6. Port code (UPC) should be mentioned correctly in porting form.
Once these criteria are met you need to visit the operator store or local store of the network you want to switch to. There are 2 separate forms you need to complete:
1. Customer Application/Information for (CAF/CIF)
2. MNP Form.
You will need a recent passport size photograph, a xerox copy of photo id proof and address proof. For Photo id proof you may provide a PAN card, a driving license, passport, voter id card, etc. Address proof can be a document with your postal address along with your name like ration card, telephone bill, bank statement, etc. In most cases only one document is enough for both. However, BSNL requires 2 separate documents and mandates the PAN card to be provided in case it is available.
The photo copies of the documents must be self attested (signed) and the passport size photograph signed across in such a way that a part of the signature remains on the form and some part on the photograph. This is done probably to ensure that the forms are filled in person. The rest of the form has to be filled as it is specified.
The MNP form is a separate form where you need to provide the number you want to port, the network name it is currently in, and finally sign the same.
TRAI says that the porting charge is Rs. 20. However, the exact amount varies from operator to operator.Once porting is complete you need to recharge with various packs and amounts to start using it.
Porting takes approximately 6 to 7 days from the date of submission of form. In case you are submitting the form to a local store then add 1 or 2 days more.
Once the form has been submitted you will get an sms within 48 hours from your operator that your porting request has been received. You can either call the customer care to find the current status of your request or through MNPIndia.com
MNPIndia.in is a very helpful website to check the status of your porting request. You just need to fill in your mobile number and the porting code for checking the status of your application.
There are 2 operators involved:
1. Donor Operator (from which you wish to port out)
2. Receiver Operator (to which you wish to port in)
The Receiver operator forwards your porting request request to the donor operator. You will get an sms alert when they are received. The donor operator validates your port out request by checking your eligibility based on the points mentioned above. In case the criteria is not met they may decide to decline the port out request. To be sure you may call up before hand to your operator and ask them if your mobile number is in good standing to port out.
Once the document is cleared by the donor operator the request is sent to the receiver operator as okay-ed and they provide a time at which they will switch off the current sim card. You will also get an sms alert once the documents are cleared. You will also be informed when they will switch off the existing sim card.
Once you receive the sms that your current sim is being switched off at certain time, you need to be ready to exchange the sim card. There will be a blackout period up to 1 hour when none of the sim will work. After the black out period your receiver operator sim will start working and will show the towers on your mobile. Once you start seeing the towers call up customer care of the receiver operator and verify your identity. Once identity is verified you are good to go. You still need to recharge with start up packs and main balance.
So enjoy porting your mobile number to get the maximum benefits that suits your needs.
To shift your mobile number from one operator to another, a customer shall send PORT <your Mobile Number> to 1900. You will receive a unique alphanumeric UPC (Unique Porting Code) as a SMS from 1901 giving 8 digit alpha-numeric Unique Porting Code (UPC) and UPC expiry date in MM/DD/YYYY format. Visit the office of your new mobile operator and give them this UPC Code.
However, there are a few catches to this. Mobile numbers can be ported only when they meet the basic criteria:
1. There should be no outstanding bills or negative balance(in case of prepaid).
2. It should not be a bundled pack. Some bundled pack numbers cannot be ported.
3. Porting is intra circle. This means you cannot port a Mumbai based number to Delhi.
4. You must remain 90 days within the same network before you can ask for port.
5. There should not be a name / ownership transfer request in progress.
6. Port code (UPC) should be mentioned correctly in porting form.
Once these criteria are met you need to visit the operator store or local store of the network you want to switch to. There are 2 separate forms you need to complete:
1. Customer Application/Information for (CAF/CIF)
2. MNP Form.
You will need a recent passport size photograph, a xerox copy of photo id proof and address proof. For Photo id proof you may provide a PAN card, a driving license, passport, voter id card, etc. Address proof can be a document with your postal address along with your name like ration card, telephone bill, bank statement, etc. In most cases only one document is enough for both. However, BSNL requires 2 separate documents and mandates the PAN card to be provided in case it is available.
The photo copies of the documents must be self attested (signed) and the passport size photograph signed across in such a way that a part of the signature remains on the form and some part on the photograph. This is done probably to ensure that the forms are filled in person. The rest of the form has to be filled as it is specified.
The MNP form is a separate form where you need to provide the number you want to port, the network name it is currently in, and finally sign the same.
TRAI says that the porting charge is Rs. 20. However, the exact amount varies from operator to operator.Once porting is complete you need to recharge with various packs and amounts to start using it.
Porting takes approximately 6 to 7 days from the date of submission of form. In case you are submitting the form to a local store then add 1 or 2 days more.
Once the form has been submitted you will get an sms within 48 hours from your operator that your porting request has been received. You can either call the customer care to find the current status of your request or through MNPIndia.com
MNPIndia.in is a very helpful website to check the status of your porting request. You just need to fill in your mobile number and the porting code for checking the status of your application.
There are 2 operators involved:
1. Donor Operator (from which you wish to port out)
2. Receiver Operator (to which you wish to port in)
The Receiver operator forwards your porting request request to the donor operator. You will get an sms alert when they are received. The donor operator validates your port out request by checking your eligibility based on the points mentioned above. In case the criteria is not met they may decide to decline the port out request. To be sure you may call up before hand to your operator and ask them if your mobile number is in good standing to port out.
Once the document is cleared by the donor operator the request is sent to the receiver operator as okay-ed and they provide a time at which they will switch off the current sim card. You will also get an sms alert once the documents are cleared. You will also be informed when they will switch off the existing sim card.
Once you receive the sms that your current sim is being switched off at certain time, you need to be ready to exchange the sim card. There will be a blackout period up to 1 hour when none of the sim will work. After the black out period your receiver operator sim will start working and will show the towers on your mobile. Once you start seeing the towers call up customer care of the receiver operator and verify your identity. Once identity is verified you are good to go. You still need to recharge with start up packs and main balance.
So enjoy porting your mobile number to get the maximum benefits that suits your needs.
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